Monday, May 20, 2019
Analyse Communication methods and assess their effectiveness in a care setting
Effective confabulation is the substructure for any health pity setting. talk is essential in these environments as is helps classify issues, provides emotional tide over and also establishes relationships. It is heavy for employees in health negociate settings to be equipped with fond skills in order to identify wide range of emotional needs. Wilbur Schramm theory is to encounter human communication process, one must sympathise how people relate to each other. For example a care worker needs to be able to adapt their social skills to be able to communicate with distinguishable endurings and identifying their clients needs.Communication is verbal or non-verbal. Verbal is spoken (oral) which privy be accomplished face-to-face. This instance of communication is central to establish relationships between people. For example a victor in a infirmary get out employment verbal communication to inform a patient of any procedure or care task that is given. This builds a sen se of trust because communicating face-to-face establishes that the professional has time to care for the patient, which makes the patient feel looked after. Verbal communication also on the wholeows any questions to be elevated and gives opportunity to answer.This is efficacious as any misunderstanding issues would be raised. Non-verbal communication (written) is also used in a health care environments. Such as infirmarys. They use written communication to record medical history, staff Rotas and formal policies and procedures. This is the most effective way in recording patients medical history as it is more than accurate and factual. Another example of this form used in hospitals is during handover meetings. This happens before staff rotation, the staff on shift update the staff about to come on shift with any events or incidents that occurred.These meetings can be informal and rushed, the lack of communication found here can cause problems in hospital productivity as the new staff on shift might not get all the information they need to know. Written communication is also used by social workers. They use printed forms to use when meeting a client to ensure they ease up asked all the correct questions needed for a review. Communication is either formal or informal. Formal communication is often used in hospitals such as in policies and documents. This dustup register is used in hospitals as it gives it a professional image.This perception bequeath give of a serious and respected environment and the patients will feel like they are in good hands. Formal lexis that is used in hospitals can make it difficult for patients to understand. For example a professional may mention hypertension to the patient, this jargon is mainly unsounded by professionals, therefore would need to inform to the patient that it is high blood pressure. Informal communication is also used in health care. fond workers may communicate informally to their clients. Especially duri ng first interaction as informal communication makes the client feel relaxed and less nervous.Communication can be difficult as it can be affected by someone with a physical condition. Such as a hearing impairment. Individuals with this condition struggle to understand verbal communication. They can overcome this in many ways. Firstly, by using a hearing back up which increases the volume. It not only increases the volume of what needs to be heard but also the background make noise too. This can still make it difficult to hear what is being said. A second method is using speech to text. This is where a translator display cases word for word and it is then viewed on a screen instantly.The individual is unable to interpret tone of voice which makes it more difficult to understand the meaning of the message. on that pointfore it is of the essence(predicate) for correct kinesis techniques to be used such as embody language to help the individual understand the implication of the message. For example eyes down and crossed arms indicates sadness or boredom. A third gear alternative form of communication for the hearing impaired is sign language. In the UK British sign language is the most preferred language for the Deaf. It involves the movement of hands, face and body. This method can only be understood from those who have learned BSL.Another physical condition which effects communication is someone with a visual impairment. These individuals will find it challenging to understand the meaning of the conversation as they are unable to interpret body language. Therefore they rely on what they hear to interpret emotions. This is achieved by analyzing paralinguistic techniques such as tone of voice, f number and pitch. A system called Braille is used to help Blind communicate. Braille is a system of raised dots which is read by individuals by using their fingertips. It enables language to be translated into written form.This is not that effective in health ca re settings as not everyone can understand it. Braille is also not usually found on written forms. Such as information leaflets found in hospitals. Technology is progressively advancing, therefore computerized communication is becoming more common in health care settings. An example of this type of communication is e-mail. E-mail is used in most work places for colleagues to communicate to each other. This is used as it is a quick and an intermediate way to communicate. Another example is a small hand held gubbins called a Blackberry.In a hospital an individual may use this if they are on call as it is always accessible, for that reason they will be able to react immediately. Effective communication is very important in any health care setting. As it results in good patient care and increases productivity. There are many barriers in communication, one of these being time. If a professional in a hospital does not have the adequate time to complete a review on a patient this result s in bad patient care. Another example of this is if the hospital is busy and they do not have enough beds this can result to informal rushed interactions with patients and quick discharges.
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